Route Mobile and Kalaam Telecom partner to drive customer engagement services across the Middle East

Empowering enterprises in the Middle East with innovative WhatsApp Business solutions

Dubai – 16 October 2025 – Route Mobile, a Proximus Global company and leading cloud communications platform provider, has partnered with Kalaam Telecom, a front-runner in managed solutions driving digital transformation in the Middle East. Together, they aim to deliver WhatsApp Business services to enterprises across the region.

The Middle East is undergoing an extensive digital transformation, with its digital economy projected by UBS to grow four-fold to $780 billion by 2030. To support this growth, Kalaam Telecom equips operators and enterprises across the region with cutting-edge digital solutions including communication, cloud and network services.

The partnership with Route Mobile means Kalaam Telecom can now support businesses in the Gulf Cooperation Council (GCC) region to seamlessly integrate WhatsApp Business service APIs into their operations. Leveraging WhatsApp, one of the Middle East’s most widely used communication platforms, this collaboration enables companies to enhance customer engagement and drive sales directly through the app. By combining Route Mobile’s CPaaS expertise with Kalaam Telecom’s regional presence, businesses gain access to secure, scalable, and reliable messaging solutions. While the initial focus is on WhatsApp messaging, the partnership lays the groundwork for expansion into additional communication channels in the future.

Rajdip Gupta, Managing Director and Chief Executive Officer of Route Mobile said:

“This strategic partnership with Kalaam Telecom is an important milestone for Route Mobile as part of Proximus Global in our development of opportunities across the Middle East. Having a partner with such deep-rooted regional connections and expertise will help bring our services to more enterprises and accelerate adoption of digital communications across key markets.”

Veer Passi, Group CEO of Kalaam Telecom said:

“We are thrilled to partner with Route Mobile to further enhance our WhatsApp Business offering. This collaboration complements our existing services well, and strengthens our ability to deliver seamless omnichannel communication, empowering enterprises in the GCC to elevate customer engagement. Together, we are committed to driving innovation and mutual growth in the digital communication landscape.”

Sharad Kumar Thukral, Executive Vice President & Business Head (Middle East), Route Mobile, adds:

“The Middle East is a dynamic market undergoing rapid digital evolution. As we continue to invest and expand in the region, building strong partnerships is as critical as engaging end customers. In Kalaam Telecom, we have an experienced and respected leader with a shared vision to empower enterprises with enhanced digital engagement solutions.”

Sachin Singh, Group VP, Products & Solutions from Kalaam Telecom, said:

“By combining our in-depth regional knowledge with Route Mobile’s global capabilities, we are creating smarter, more connected digital experiences for our customers, enabling them to thrive in an increasingly digital-first world.”

Together, the companies will integrate the WhatsApp Business Platform into Kalaam’s enterprise offerings, driving digital transformation and creating new business opportunities in the region. The partnership was formalized with the signing of a Memorandum of Understanding at GITEX Global 2025.

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.  Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

For more information visit https://www.proximus.com/proximus-global.html

About Kalam Telecom

Kalaam Telecom Group (Kalaam) is a trusted digital solutions provider with over 30 years of expertise, serving SMEs, Enterprises, and Telecom Carriers regionally and globally. Headquartered in Bahrain with offices in Saudi Arabia, Kuwait, UAE, Jordan, Egypt and the UK, Kalaam offers advanced digital solutions like Connectivity, Cloud, Cybersecurity, Managed Networks, Voice & Collaboration, ICT & Data Center for various verticals. Kalaam owns the KNOT terrestrial cable system and is a consortium member of the Europe-India Gateway (EIG) undersea cable. Its unique “Kalaam Iraq Transit” terrestrial route ensures low latency, high security, and resilience, making it a reliable partner for regional and international connectivity.

For more information visit https://www.kalaam-telecom.com

Kalaam Telecom Group Wins Fortinet’s Managed Security Services Partner of the Year Award

Kalaam Telecom Group, a leading regional digital solutions provider, announced today that it was named Fortinet’s Managed Security Services Partner of the Year for Bahrain . The Fortinet Partner of the Year Awards recognize dedicated as well as distinguished partners and distributors around the world. Fortinet’s channel partners play a critical role in helping Fortinet provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

The Managed Security Services Partner of the Year awards reflects a commitment to Fortinet and consistently performs when it comes to supporting customers in the deployment and success of Fortinet solutions.

“As we continue to expand our offerings, we have integrated new Fortinet-branded services, including hosted solutions like FortiMail for email security and FortiWeb for application security. This award acknowledges our growth beyond secure networking, highlighting our comprehensive approach to cybersecurity that meets the evolving needs of our clients,” said Veer Passi, Group CEO of Kalaam Telecom.

The Fortinet Partner of the Year awards are judged on factors including year-on-year revenue growth, investment in training, specializations and certifications, enhanced innovation and executive engagement, and success in leading customer engagements with Fortinet.

A Program Focused on Enabling Opportunities for Partners

Fortinet is committed to helping partners meet new and evolving customer challenges created by work-from-anywhere models, hybrid IT environments, and the evolving threat landscape through Fortinet’s Engage Partner Program and enablement tools for partners. The program is focused on enabling growth opportunities that are unique with Fortinet’s expansive portfolio built around the Fortinet Security Fabric, designed to secure customers’ entire infrastructure from the data center to the cloud.

In addition, Fortinet is committed to helping partners grow productive, predictable, and rewarding relationships to differentiate from competitors. The Fortinet Engage Partner program helps partners acquire the industry knowledge they need to increase business opportunities, deliver digital acceleration for customers with customizable programs, and accelerate partner growth.

Kalaam Telecom Group and Riedel Networks Extend Partnership and strengthen Commitment to Motorsport Connectivity in MENA

Manama, Bahrain (14th Sep 2025): Kalaam Telecom Group’s wholesale division, Kalaam Carrier Solutions (KCS), has extended its strategic partnership with Riedel Networks for three more years to continue delivering seamless connectivity for the region’s largest motorsport series.

Building on the successful delivery of high-performance connectivity for races across Bahrain, Saudi Arabia, Qatar, and the UAE from 2022 to 2024, this renewed partnership strengthens KCS and Riedel’s joint commitment to enabling mission-critical communications for sports, media events, and enterprise customers across the MENA region. Since 2022, the two companies have established a robust regional network, anchored by a key Point of Presence (POP) in Manama, Bahrain. This POP is integrated with Kalaam’s fully-owned terrestrial KNOT cable system, providing a 100% terrestrial route across the region, and seamlessly connecting to Riedel’s global backbone.

The collaboration has simplified regional access and improved network resilience, benefiting industries such as finance, energy, and logistics with secure, high-capacity connections between local branches and global networks.

Veer Passi,  Group CEO of Kalaam Telecom, stated, “As a Bahraini company, Kalaam is proud to serve as the connectivity partner of choice for the world’s premier motorsport series. Riedel Networks’ decision to establish Bahrain as their hub for the Middle Eastern region underscores the Kingdom’s growing role as a regional digital gateway.This partnership not only showcases Kalaam’s ability to deliver reliable, low-latency, high-speed connectivity, but also reinforces our position as a trusted enabler of advanced communications for global sporting events.”

“The partnership with Kalaam has enabled us to deliver premium connectivity for international motorsport events while also providing highly reliable network solutions for enterprises in the MENA region,” said Michael Martens, CEO of RIEDEL Networks. “With this renewed agreement, we are expanding our joint services to address the growing demands of corporate and global event customers.”

The renewed partnership will further enhance infrastructure, add new interconnection points, and introduce additional services for enterprises, broadcasters, and digital platforms in the region.

Kalaam Iraq Transit
Transforming GCC-Europe Connectivity with unmatched Performance & Resilience

19^th August 2025, Manama, Bahrain – Kalaam Telecom Group proudly celebrates the successful one-year anniversary of the Kalaam Iraq Transit route. This pioneering initiative, launched in strategic partnership with the Iraqi Informatics & Telecommunication Public Company (ITPC) has emerged as a critical terrestrial alternative for data traffic between the Gulf Cooperation Council (GCC) and Europe.

Over the past year, Kalaam Iraq Transit has demonstrated exceptional performance, delivering large capacities to its mission critical customers to benefit from low -latency, enhanced resiliency, and superior security. The route supports multi-terabits capacity and effectively mitigates geopolitical risks and capacity constraints, providing businesses to benefit from dependable and diverse connectivity.

Today, with the lowest round-trip delay (RTD) between GCC and Europe, the route is trusted by mission-critical customers, including banks, ministries of foreign affairs, government agencies, and live sporting event platforms, where performance, uptime, and security are non-negotiable.

Additionally, Kalaam Telecom Group subsidiary Zajil Telecom’s landing license in Kuwait, in collaboration with CITRA, allows the route to bypass common chokepoints in red sea, a major corridor for east to west traffic, ensuring a completely diverse & redundant route with consistent performance and preventing data loss.

Nezar Mohammad Al Saie, Chairman of Kalaam Telecom Group, stated, “The launch of Kalaam Iraq Transit has reinforced our position as a digital infrastructure leader. We are proud to have supported global carriers, hyperscalers, and mission-critical organizations with dependable and strategic connectivity during a challenging geopolitical year. This milestone reflects our commitment to building resilient routes that empower customers to operate without disruption.”

Kalaam remains committed to robust and diverse connectivity options further enhanced by its 100% terrestrial KNOT cable system and participation in the EIG consortium submarine cable system.

For media inquiries, please contact:

Kalaam Telecom: [email protected]

About Kalaam Telecom:

Kalaam Telecom Group (Kalaam) is a trusted digital solutions provider with over 30 years of expertise, serving SMEs, Enterprises, and Telecom Carriers regionally and globally. Headquartered in Bahrain with offices in Saudi Arabia, Kuwait, UAE, Jordan, Egypt and the UK, Kalaam offers advanced digital solutions like Connectivity, Cloud, Cybersecurity, Managed Networks, Voice & Collaboration, ICT & Data Center for various verticals. Kalaam owns the KNOT terrestrial cable system and is a consortium member of the Europe-India Gateway (EIG) undersea cable. Its unique “Kalaam Iraq Transit” terrestrial route ensures low latency, high security, and resilience, making it a reliable partner for regional and international connectivity. To know more about Kalaam Telecom Solutions, visit www.kalaam-telecom.com.

Kalaam Telecom Group and Silah Gulf Announce Strategic Partnership to Accelerate Digital Transformation in the Region

Riyadh, Saudi Arabia – Kalaam Telecom Group, a leading regional provider of digital infrastructure and ICT solutions, has announced a strategic partnership with Silah Gulf, a prominent customer experience and business process outsourcing provider, to jointly advance digital innovation and elevate service delivery standards across the region.

This strategic collaboration brings together Kalaam’s robust telecom, digital and cloud infrastructure with Silah Gulf’s deep-rooted expertise in customer engagement and operational excellence. The partnership aims to deliver comprehensive digital solutions that support business transformation and drive efficiency across diverse industries in Bahrain, Saudi Arabia, and Kuwait.

Under the terms of the partnership, both companies will collaborate on developing integrated digital services — with a particular focus on Unified Communications, Fixed Telecom, and Cloud-based platforms — tailored to the evolving needs of government and enterprise clients.

“We are pleased to partner with Silah Gulf to deliver future-ready digital services that meet the growing demands of modern enterprises. This alliance reflects our commitment to innovation and to delivering holistic solutions that empower clients to scale, optimize, and compete in today’s fast-evolving digital landscape,” said Veer Passi, Group CEO of Kalaam Telecom Group.

“This partnership reflects our shared ambition to transform the regional service ecosystem through customer-centric innovation. By uniting our strengths, we aim to accelerate digital adoption and contribute meaningfully to national transformation agendas,” said Feras Ahmed, CEO of Silah Gulf.

The partnership reinforces both organizations’ positions as digital leaders in the region and underscores their shared vision for shaping the future of enterprise services through strategic collaboration and innovation.